Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Instructional Tools Support



About

The Instructional Tools Support area provides assistance to students and faculty with technology used in teaching and learning ITS consists of two support groups, Student Tech Support in the Library, and the Instructional Tools Support Center in Normal Hall.

Exceptional student employees run the Student Tech Support group as a technology outreach for students. The mission is to bridge the gap between the technical knowledge students have, and the knowledge they are expected to have to complete their academic work. We allow students to spend less time trying to teach themselves the technology and more time learning their class content. Student Tech Support in the Library offers training sessions over common topics, will do customized workshops for classes, and offers one-on-one training at the support desk. Additionally, students may join our Facebook page and we will respond to questions online.

In the Instructional Tools Support Center, students and faculty can get assistance with the Blackboard and many other applications used for instruction such as Tegrity and Turning Technology clicker systems. We can schedule one-on-one help sessions, and visit a classroom to provide tutorials. In addition, we provide over the phone and walk-in support.

Where to go for help

          In person

Student Tech Support in the Library – First floor, behind the printers. Able to assist students with problems that involve how to use software. Will also look at malfunctioning computers for a quick fix, or referral to the Student Computer Support Center.

Instructional Tools Support Center – Normal Hall, room 101
Help faculty and students with instructional technology, including Blackboard and all of its affiliated programs such as Respondus and Tegrity.

         Phone support

Instructional Tools Support Center – 812-237-7000
isu-blackboard-support@mail.indstate.edu

Help faculty and students with instructional technology, including Blackboard and all of its affiliated programs such as Respondus and Tegrity.

M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday and Sunday 12:00 P.M. to 9:00 P.M.

Summer and Break Hours
Mon - Fri: 8:00 A.M. - 4:30 P.M.

Blackboard support will be closed on holidays when the University is closed.

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System Alerts

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Game Console and Entertainment System connection issues are reported on the Network in residential halls.


Printer Alerts

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Paper Size Mistmatch Errors While Printing Multiple Copies of Documents

Show All >>

Security News and Issues

OIT Security Home Page

Events & Training

Computer-based self-paced training for students, faculty and staff >>

Faculty workshop schedules >>


Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu