Indiana State Technology Support and Requirements

Technical Support

As an Indiana State Online student, you have full access to the Technology Support Center at (812) 237-2910 or it-help@indstate.edu for any questions related to general technology and Canvas.

You can access Canvas Tech Support through the HELP button in the Canvas global navigation. Start with the Search Canvas Guides for quick tutorials on various Canvas features.

Technical Support

As an Indiana State Online student, you have full access to the Technology Support Center at (812) 237-2910 or it-help@indstate.edu for any questions related to general technology and Canvas.

You can access Canvas Tech Support through the HELP button in the Canvas global navigation. Start with the Search Canvas Guides for quick tutorials on various Canvas features.

You will need access to a basic computer set up that includes the following:

  • Current Operating System
  • Wireless Connectivity (802.11 b/g or 802.11 b/g/n)
  • 2.0GHz Dual Core Processor or higher
  • In good working condition
  • 8GB Memory
  • McAfee antivirus is provided by ISU
  • 120 GB Hard Drive or higher

You must have access to the following software and hardware:

Some courses may require the following (check with your instructor):

In order to fully engage learners in course discourse, many Indiana State faculty utilize web conferencing software such as Zoom, Yuja, Teams, or Skype for Business. In order to keep an accurate record of course attendance and participation and/or to provide accessible content to all learners, recording these synchronous sessions is common practice and to be expected. By attending digital classes, learners are giving permission to be recorded. Class recordings are for educational use only and should only be viewed by the participants enrolled in the course and/or attending the live session.

To complete Indiana State Online activities, you must have the following technology skills:

  • Using email with attachments.
  • Using Microsoft Office to draft and save documents.
  • Copying and pasting.
  • Downloading and installing software.
  • Perform basic internet search and navigation
  • Using Canvas to access course materials, upload files, post to discussion boards and journals, and complete tests.